REQ ID: 126875
JOB TITLE: Reception & Access Control Administrator
SALARY: £35,075
POSTING START DATE: 04/11/2024
POSTING END DATE: 18/11/2024
LOCATION: Solihull  

In this role, you're part of the driving force behind JLR’s success. Helping steer operational excellence across our corporate teams, from governance to talent – you’ll be at the epicentre of the business. Your contributions will transform our iconic brands and shape the future of modern luxury. Become part of a global business and create exceptional.

WHAT TO EXPECT

The role contributes to JLR’s purpose and vision of modern luxury by ensuring a seamless and welcoming experience for our employees, visitors, customers and partners across a select number of UK based manufacturing and non-manufacturing sites.

You’ll be required to carry out pre-defined tasks and functions as well as maintaining an 'added value' approach to the work and JLR. 

Key Accountabilities & Responsibilities:

• Ensure a deep knowledge of the JLR sites in order to help customers understand the broad operation of JLR across our UK sites
• Answering calls from internal and external customers through the switchboard and running access control reports
• To fulfil and carry out the monthly on/off-boarding process
• Will document and maintain working practices in line with the JLR way
• Drive a continuous improvement approach within the reception and access control team

WHAT YOU’LL NEED

• Customer service/hospitality background
• Conflict resolution or similar
• Excellent team working - HPT
• Excellent verbal and written communication skills, and administration/IT – filing, MS-O365 applications
• Switchboard/telephony skills & experience in access control

Solihull based and required to be fully mobile - flexible across all JLR Midland based company sites (as determined by the business) during the course of employment and will require flexibility on the day to meet operational requirements.
Operation hours vary across sites; therefore, flexibility is required ensuring all Reception & Access Control services are covered when working at the site you are covering, additional hours are required when covering other sites.

#LI-POST

Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees more choice and flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage.

We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs. 

Applicants from all backgrounds are welcome. If you’re unsure that you meet the full criteria of a role – but you're interested in where it could take you – we still encourage you to apply. We believe in people's ability to grow and develop within their role – it’s what makes living the exceptional with soul possible.

JLR is committed to equal opportunity for all.