POSITION:  Academy Performance Lead - Canada

LOCATION:  Mississauga

Live the Exceptional With Soul.  This is the singular purpose of JLR. 

At the core of these experiences are the products themselves.  The JLR brands have undergone a dramatic transformation over the past years. 

JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to ‘Live the Exceptional with Soul’ by being the proud creators of modern luxury and being guided by a set of behaviors we call our Creators’ Code: Customer Love; Unity; Integrity; Growth; Impact.

At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.

The Training Academy Lead will be primarily responsible for organization and management of Non-Technical and Technical Training in Canada. This role is critical to support training needs and requirements for all Jaguar Land Rover Canada (JLRC) Retailers. The position will be reporting into the Director of Network Development & Training (located in Mississauga, ON) and the Training Director (located in Mahwah, NJ)

The successful candidate will have the overall Canadian responsibility for coordinating and executing training efforts, communication with Director of Network Development and with retailers regarding training needs, launches and in-person training.  Guide retailers on compliance levels, Learner Journeys, as well as how to use the Learning Management System (LMS) to access and sign up for learning modules and courses.

What you will be doing:

• Supporting Canadian Training Academy, budget, schedule, and facilities
• monitoring and reporting on training completion for Training requirements to retailers monthly/quarterly/yearend
• In-person training support with attendee booking, scheduling, training material management, food & beverage organization, and other ad hoc responsibilities, while ensuring every aspect of delegate experience is a Modern Luxury one.
• Responding to retailer questions with regard to training requirements, classroom and virtual enrolments, Launch enrolments, In-Retailer Training enrolments, eLearning issues, training chargebacks, etc.
• Coordinating with US, and local Canadian teams to build and support teams for competition.
• Learning Management System (LMS) support (questions, passwords resets / lockouts, tickets).
• Performing other duties as required

What you will need:

• Bachelor’s Degree is preferred, or equivalent work experience;
• 5-7+ years experience with automotive OEM / Industry / Retail  
• 3 to 5+ years experience with Training 
• Fluent in Microsoft Office 
• Excellent Communication skills in all areas with in-person, presentations, writing, and phone 
• Strong analytical, organizational, and time management skills 
• Ability to work autonomously and manage several activities at once    
• French is an asset but not required
• Excellent interpersonal and presentation skills are essential, and must be comfortable presenting to all levels of management;
• Must have strong business acumen, and the ability to work with people at varying levels with the organization and network;

Schedule:  Monday - Friday

So Why Us?

• As a people-first company, working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job.
• Be part of an international, inclusive, and open-minded company
• Global Bonus Program based on company performance
• You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.
• Our employees receive a generous time off policy
• Maternity/Paternity Leave
• And more!

Thank you for your interest in working for us, we love it here and think you will too!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Jaguar Land Rover Canada, ULC is an equal opportunity employer. It is the policy of JLR Canada to extend equal employment and advancement opportunities to job applicants and employees without regard to race, religion, color, national origin, sex, veteran status, marital status, sexual orientation, age, disability, or any other category protected by applicable federal, state, provincial and local laws.  If you are a job applicant and believe you may require an accommodation at any stage of the application and recruitment process for an open position with JLR Canada, please send an e-mail request.

#WEAREJLR