REQ ID: 87801
JOB TITLE: Technical Operations Manager
SALARY: Competitive
POSTING END DATE: 30/06/2022
LOCATION: Manchester
 
Jaguar Land Rover is harnessing technology to make driving smarter, safer and cleaner. You can help create a world in which responsible, sustainable vehicles revolutionise the driving experience for generations. Our vision is to leverage the incredible potential of technology to build vehicles that not only offer a premium, all-encompassing digital experience, but that also make our customers lives better.

WHAT TO EXPECT

The purpose of this role is to look after day-to-day technical operations for Jaguar Land Rover, Vehicle and Offboard Applications (VOBA). VOBA is custodian of information sent and received from our vehicles across the world. Our team of roughly 200 people are based globally, including UK, China, Ireland and the US. This role will ensure that our agile squads are supported with technical operations such as release management, incident management and 3rd line support. 

Key Responsibilities

You will be responsible for the rollout of technical operational processes across VOBA, continually looking to improve the way we work, through the Management of 3rd line support rota, rotation and op-in and out, coordinating and communicating production activities when needed.

In this role you will be working with Engineering, Financial, Security and Product leads, to proactively support routine activities such as security patching and security certificate management as well as, support multiple agile squads with planning their operational requirements.

WHAT YOU’LL NEED

Essential:

• Understanding of industry best practice for technical operations.
• Able to communicate with a range of technical and business people.
• Experience with Atlassian products such as Jira and Confluence.

Desirable:

• Experience in AWS or Cloud Services.
• Understanding of Agile / Agile Related methodology (Scrum/Kanban).
• Service oriented architecture experience.
• Prioritising business continuity and system resilience

#LI-POST

SO WHY US?

Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes Jaguar Land Rover the perfect place to continue your journey.

This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At Jaguar Land Rover, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.

Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.

Jaguar Land Rover is committed to equal opportunity for all.