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REQ ID: 51761
JOB TITLE: Support Analyst
SALARY: £40,800 - £55,000
POSTING END DATE: 26/11/2020
LOCATION: Coventry

 

Dreaming for tomorrow is about more than ideas and ambitions. We’re already building the next generation of vehicles, using repurposed and brand-new technology and techniques. We’re doing more than dream, we’re creating the future of mobility and automotive for years to come.

 

 

WHAT TO EXPECT 


We’re reinventing what tomorrow looks like at Jaguar Land Rover. There’s a revolution underway in our industry – and we’re leading it. We’ve always been innovators. But our future will be driven by the possibilities created by new technologies as never before. 


Jaguar Land Rover has long pushed the boundaries of technology. Now digital innovation lies at the heart of our business – because it is central to our future strategy. We are focused on the development of electric, connected and driverless cars that will reshape the whole industry. Joining us is your chance to help redefine who we are and where we’re going. 


THE OPPORTUNITY 


We are searching for a Support Analyst to expand the Cyber SOC team here at Jaguar Land Rover. 


This is a new role within the cyber SOC team to support non-technical day to day SOC operations. Helping the SOC team to deliver support, change, and reporting across JLR. 
We are looking for an individual that can support the cyber incident response team pre and post incidents, product and maintain the weekly KPI reports and support the SOC team with change management delivery and non-technical project delivery.  


WHAT YOU'LL NEED 


You will have experience working in a highly technical team delivering a team support function, an understanding of basic enterprise cyber security tooling and previous experience with the Remedy Ticketing system. Strong Microsoft Office skills and a deep understanding of the ITIL change management process is also required. 


Ideally, you will also possess: 
•    Any experience in handling incident response for organizations.
•    The use of the risk management tool Alyne.
•    An understanding of swim lane process mapping.

 

SO WHY US?

 

Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes Jaguar Land Rover the perfect place to continue your journey.

 

Jaguar Land Rover is committed to equal opportunity for all.

 

 

 

 

 

THINK BEYOND

Jaguar Land Rover has long pushed the boundaries of technology. Now digital innovation lies at the heart of our business – because it is central to our future strategy. We are focused on the development of electric, connected and driverless cars that will reshape the whole industry. Joining us is your chance to help redefine who we are and where we’re going.

Find out more about working here in our JLR Life Blog:

We look after our employees by offering a host of benefits and investing in their talent through award-winning training.

 
 

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