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REQ ID: 49095
JOB TITLE: Automation Technical Solution Manager
SALARY: £55,000 - £70,000
POSTING END DATE: 13/08/2020
LOCATION: Coventry


Dreaming for tomorrow is about more than ideas and ambitions. We’re already building the next generation of vehicles, using repurposed and brand-new technology and techniques. We’re doing more than dream, we’re creating the future of mobility and automotive for years to come.





Jaguar Land Rover is increasing its capability and capacity of its Digital workforce to identify and automate activities across the Enterprise to free up colleagues to focus on more interesting and strategic elements of their role. This exciting role is part of our Intelligent Process Automation Centre of Excellence (COE) which has evolved from our Robotic Process Automation COE and combines traditional RPA technology with cognitive / Artificial Intelligence capabilities, upskilling our Digital workforce to read, interpret, analyse and support colleagues with enhanced decision-making. These new capabilities, combined with process improvement capabilities, such as lean six sigma will be applied to processes across JLR in order to unlock efficiency across end-to-end value streams by optimising delivery and improving process compliance. 


As part of our new Intelligent Process Automation CoE, this exciting role encapsulates process solution design and automation development to drive maximum benefits through use of RPA and other complimentary technologies, such as Smart Workflow tools, Optical Character Recognition (OC), Natural Language Processing (NLP), Python and SQL. 


The Automation Technical Solution Manager will work alongside the IPA Pod Leads in the UK and India also with internal customers and the IPA COE to manage the technical design and development of process automations that deliver game changing benefits to the whole organisation. The RPA tool of choice at Jaguar Land Rover is Blue Prism, the role holder will be experienced in working either with Blue Prism or with similar RPA tools and will have experience, or a keen interest in learning, SQL, C# Python or other equivalent coding languages.  The Intelligent Automation Technical Solution Lead is the accountable solution architect for IPA process automations and is responsible for setting and governing the technical development and testing standards. You’ll also be responsible for implementing new cognitive capabilities alongside RPA by working closely with IT and the IPA Control Room Manager to ensure adherence to JLR IT policies. 

The Intelligent Automation Technical Solution Lead will stay abreast of emerging and complimentary technologies and will make recommendations to maximise business benefit and to ensure the IPA COE at Jaguar Land Rover continues to embrace digital technologies.


The Role


IPA Discovery:
•    Support the definition of process design documentation maximising the benefits of process automation


IPA Delivery:
•    Create automation high level and low level design documentation 
•    Support business SME reviews to ensure process automation opportunities are well understood and clearly specified
•    Build process automation objects maintaining effective configuration standards
•    Develop, test and implement new data processes and structures to support analytics applications.
•    Implement data wrangling and ETL solutions; identifying and resolving data quality and other related issues.
•    Deploy and code where applicable capabilities such as OCR, NLP, Smart Workflow, SQL, Python alongside RPA.
•    Operate in accordance with Blue Prism (or alternative) and other coding industry best practices
Post Go Live Support:
•    Help to triage issues with process automations in production providing swift resolution and maintaining business performance
•    Identify continuous improvement opportunities within process automations
•    Support planned maintenance and upgrade activity, including regression testing




To be successful in the role you will need to be results driven, demonstrating tenacity, drive and perseverance with the ability to deliver projects in a complex and fast moving environment. You will be effective in a team environment, able to develop and support team members and lead cross-functional collaborations. 


Technical requirements include:

•    Experience in setting and governing technical standards in RPA and / or coding or other Digital technologies.
•    Experience in solution architecting process automations.
•    Experience of working in in transformation projects using agile methodologies in a demanding corporate environment
•    Experience in developing RPA Solutions (Blue Prism would be preferable)
•    Excellent communication skills with the ability to present technical concepts to a non-technical audience.
•    Experience in leading teams or developing more junior colleagues.
•    Ability to work with offshore delivery teams.




Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan, private medical cover and performance related bonus scheme. As a manager, you’ll also be able to select one of our luxury premium vehicles to lease at a fraction of the cost. All this and more makes Jaguar Land Rover the perfect place to continue your journey.


JLR considers that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list.  Therefore, JLR will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.


Jaguar Land Rover is committed to equal opportunity for all.







Jaguar Land Rover has long pushed the boundaries of technology. Now digital innovation lies at the heart of our business – because it is central to our future strategy. We are focused on the development of electric, connected and driverless cars that will reshape the whole industry. Joining us is your chance to help redefine who we are and where we’re going.

Find out more about working here in our JLR Life Blog:

We look after our employees by offering a host of benefits and investing in their talent through award-winning training.



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