REQ ID: 127719
JOB TITLE: Workforce Operations Compliance & Specialist Support - 12 Month Fixed Term Contract
SALARY: £38,000 - £45,000

POSTING START DATE: 30/01/2025
POSTING END DATE: 13/02/2025
LOCATION: Solihull  

In a commercial role at JLR, you can reimagine the future of modern luxury. In teams focused on extraordinary customer experience, sustainability and forward-thinking. You’ll work alongside strategically-minded problem-solvers supporting the transformation of our iconic house of brands – Range Rover, Defender, Discovery, and Jaguar – and our heritage-rich JLR Classic range. Becoming a proud creator of the exceptional starts here.

WHAT TO EXPECT

As a Workforce Operations Compliance & Specialist Support you will be providing technical support for Workforce Operations and compliance for the UK Payroll Operations. Reporting to the Workforce Operations Transformation Manager, you will be supporting technical projects and driving forward change and efficiencies to support business strategies.
 
Key Accountabilities and Responsibilities

• Monitoring the Kronos inbox, resolving queries, raising of cases and change requests for all Kronos related requests/issues and maintaining Remedy tickets
• Providing updates to Workforce Operations team on new configurations, being involved with new functionality testing and managing sign off new releases
• Investigating and resolving queries including employee data displayed
• Running clock synchronisation jobs, maintaining clock groups per site ensuring ‘lock downs’ and producing WFC reports
• Supporting the Payroll and Systems SME on all new release/patch testing

WHAT YOU'LL NEED

• Substantial experience of working in a large multi-site payroll department
• Experienced in project delivery and management
• Knowledge of payroll and time and attendance systems
• Excellent organisation, communication, customer service and stakeholder skills
• Ability to work well under pressure and as a team player
   

Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees more choice and flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage.

We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs. 

Applicants from all backgrounds are welcome. If you’re unsure that you meet the full criteria of a role – but you're interested in where it could take you – we still encourage you to apply. We believe in people's ability to grow and develop within their role – it’s what makes living the exceptional with soul possible.

JLR is committed to equal opportunity for all.