POSITION:  Lead UX Designer

LOCATION: Portland, Oregon

Live the Exceptional with Soul. 

This is the singular purpose of Jaguar Land Rover. 

Jaguar Land Rover has been a pioneer in automotive research, design, and engineering for almost a century. Building on the rich history of our two iconic brands we’re redefining modern luxury through new ideas, new technologies, and new innovations.

As part of the Digital Product Platform group here in Portland, Oregon, we work with internal engineering groups and external vendors to build new technologies for Jaguar Land Rover's future vehicle product lines. We thrive on the challenges of working with vehicles in an interconnected world, building rich experiences for our customers. We understand the art of human factors, seeking to make interaction with technology intuitive and enjoyable, and to extend that experience through our users' connected devices. You can help create a world in which responsible, sustainable vehicles revolutionize mobility for generations.

At Jaguar Land Rover, we are passionate about our people – they are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.

An ever-evolving heritage. A truly exciting future. Two of the world’s most iconic brands. Now is an exciting time to join Jaguar Land Rover.

What you will be doing:

• Focus on the delivery of human-centered experiences for complex products into engineering workstreams
• Take an active role in working closely with product owners and systems engineering leads to document, define, and deliver product requirements
• Define and present user experiences and concepts to stakeholders that champion the best possible user experience
• Work collaboratively with other products to ensure holistic, human-centered UX
• Guide UX and non-UX teams through design activities—across a variety of modalities and use cases—to establish and refine our digital product vision
• Define and promote standard design principles and ways of working
• Work closely with UX research team to understand user behaviors and needs
• Mentor other UX team members
• Perform other duties as assigned

What you will need:

• 5+ years of experience with a strong portfolio that demonstrates leadership in user experience, product, or interaction design across multiple touchpoints and modalities
• Experience leading a team of designers and researchers to solve complex problems
• Experience with Agile and scrum methodologies that deliver into software development lifecycle
• Experience with DesignOps  and/or design systems within the human-centered design process
• Are capable of building and maintaining strong relationships while advocating for meaningful improvements to our customer experiences
• Are resourceful, conscientious, and self-motivated
• Excellent collaboration, observational, interpersonal, and communication skills alongside the desire and ability to see things from multiple perspectives

Additional preferred qualifications

• Experience with UX research, both qualitative and quantitative methodologies

• Experience working in the automotive industry a plus

Offers of employment are conditional upon the results of a background investigation. We consider qualified applicants with criminal histories and review results on an individual basis.    

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Jaguar Land Rover North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Jaguar Land Rover North America, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Location: Portland, Oregon

Schedule: Hybrid

So Why Us?

• As a people-first company, working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job.
• Be part of an international, inclusive, and open-minded company
• You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.
• Our employees receive a generous time off policy
• We offer a discounted Vehicle Car Program
• Employees also receive generous health care and retirement plans
• Maternity Leave
• Paternity Leave

And more!