Position:  Training Intern

Location:  Mahwah, NJ

Live the Exceptional With Soul.  This is the singular purpose of JLR. 

JLR’s global footprint  means that people from a diverse array of backgrounds, from all over the world, are part of our family. It is our people who can create the pioneering spirit and positive atmosphere for collaboration and communication. It is our people who can accelerate change, innovation and product creation.

The JLR Internship Program is an opportunity for personal growth and development from a business and learning perspective.  Working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job.

Details of the program:

• The program is open to students at a Junior or Senior level in their Bachelor’s Degree program or Master's Program.
• The Internship is for October 21, 2024 to May 23, 2025
• 29 hours per week during business hours (October Business Hours: Monday- Friday 8:30am-5:00pm)
• Hybrid Schedule available - you must be able to work in our Mahwah location 2 of the following 3 days:  Monday, Tuesday, and Thursday; Wednesday and Friday are choice days
• Paid internship - $18/hour

What you will be doing:

• Assist the team in a number of exciting and innovative areas: training development, product launch and Rewards and Recognitions programs. (TReK and Journey to Excellence Retailer Initiative Programs)
• Work with the Customer Experience and Technical Training teams in Mahwah to identify and develop Tableau dashboard reporting and validation.  
• Assist with in person and virtual course attendance in both Customer Experience and Technical Training.
• Product Launch Training- Assist team with Product Launches and Brand program development and execution. This includes, procurement of assets, coordination of video shoots and or site visits.
• Process and Product Knowledge Training- Assist Process and Product team with the management of process and product knowledge training delivery including calendaring, reporting, and coordination of events.
• Rewards and Recognitions- Assist in the fulfillment of awards, correspondence for programs, liaising with vendor partners.
• Will work closely with Internal teams and trainers to assist with Tableau reporting dashboard build out. 
• Assist with managing our JLRU inbox for retailer training queries to help guide/direct retailers on their current status. Also, help enroll users in courses as well as view their current training completion %.
• Perform a client experience analysis to help give an update on which classes need to be filled monthly/quarterly.
• Submit tickets to Freshservice site to work with our UK Support Team to help resolves queries on our Learning Management System Platform (Excellence)

What you will need:

• Bachelor’s Degree in progress (Junior or Senior), or pursuing a graduate studies degree for 2024-2025 
• Strong Analytical background
• Ability to maintain strict confidentiality
• High level of professionalism
• Detailed orientated, self starter, strong work ethic, team player, ability to build to build rapport and communicate confidently; 
• Must be proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
• Candidates must have strong written and verbal communication skills

So Why Us?

• As a people-first company, working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job.
• Be part of an international, inclusive, and open-minded company
• You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.
• Quarterly Chair Massages
• Complimentary lunch  
• And more!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Jaguar Land Rover North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Jaguar Land Rover North America, LLC complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.