REQ ID: 126063
JOB TITLE: Process Improvement Lead
SALARY: £42,000-£53,000
POSTING START DATE: 28/11/2024
POSTING END DATE: 05/12/2024
LOCATION: Gaydon  

In this role, you're part of the driving force behind JLR’s success. Helping steer operational excellence across our corporate teams, from governance to talent – you’ll be at the epicentre of the business. Your contributions will transform our iconic brands and shape the future of modern luxury. Become part of a global business and create exceptional.

WHAT TO EXPECT

Process Excellence demands that we understand and inspect our processes, connecting the underlying data & systems, simplifying and streamlining where possible. It also demands that we measure through assessment and KPIs how effective, efficient and active the processes are, fostering a culture and mindset that is focussed on continuous iteration and improvement.

You’ll play an important role in driving process excellence and performance improvement within the organisation. 

You’ll also be responsible for assessing existing processes, identifying improvement opportunities to enhance operational efficiency, effectiveness, and overall performance.

Key Accountabilities & Responsibilities:

• Develop and improve Process Capability and Maturity Assessment tools & methodologies
• Deploy Process Assessments as a tool to identify Process Improvement opportunities
• Work with Process Owners to agree, monitor and govern delivery of improvement plans 
• Responsible to train and assure the competency of Process Assessors across the organisation
• Define and implement reporting tools to show the extent and level of adoption of process excellence across the enterprise

WHAT YOU’LL NEED

• Extensive knowledge of Process capability assessment methodologies, such as Baldrige Excellence Framework, ISO33001 and strong knowledge of ISO9001 & IATF169494
• Experience of process assessment & improvement across the value chain in complex and dynamic organisations 
• Excellent analytical skills, with the ability to analyse complex processes, identify improvement opportunities, and develop actionable strategies
• Exceptional communication and interpersonal skills, with the ability to collaborate and influence effectively with stakeholders at all levels of complex organisations
• Strong project management skills, with the ability to prioritise initiatives, allocate resources, and meet deadlines

#LI-POST

Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees more choice and flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage.

We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs. 

Applicants from all backgrounds are welcome. If you’re unsure that you meet the full criteria of a role – but you're interested in where it could take you – we still encourage you to apply. We believe in people's ability to grow and develop within their role – it’s what makes living the exceptional with soul possible.

JLR is committed to equal opportunity for all.