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REQ ID: 67981
JOB TITLE: Customer Experience Engineer - Assisted and Automated Driving ADAS
SALARY: Competitive
POSTING END DATE: 31/08/2022


Jaguar Land Rover is harnessing technology to make driving smarter, safer and cleaner. You can help create a world in which responsible, sustainable vehicles revolutionise the driving experience for generations. Through our partnership with NVIDIA and the NDAS platform our vision is to leverage the incredible potential of technology to build vehicles that not only offer a premium, all-encompassing digital experience, but that also make our customers lives better.


What To Expect


At JLR, the Assisted & Automated Driving Feature & Systems Team are responsible from design to delivery of the customer products that are shaping JLR’s automated driving future. The team are working with industry leading partners to develop cutting edge solutions that will enable our customers to live simpler and safer in a new era of modern luxury.


As part of the team, you can expect to be part of an agile team, collaborating with colleagues from a diverse range of backgrounds across the globe. Working together to creatively solve problems and think outside of the box.


The role includes the opportunity to design and define the way in which Assisted and Automated Driving features can support our customers in their everyday journeys. Solving customer problems and enhancing their experience whist using our vehicles with driving aids, safety features, driver assistance and automation of driving related tasks.


The role will help you develop your customer focussed mindset to objectively assess customer behaviour. Using data to create innovative customer experiences and write quality customer requirements.


What You Be Accountable For


You will have the opportunity to have ownership of the customer experience for a feature. Creating and formalizing the feature definition using a range of methods and techniques including modelling and simulation, data analysis, user trials, experiments & customer feedback.


Benchmarking of competitor features to ensure Jaguar Land Rover remains competitive in the field of assisted and automated driving.


Work with our global teams to understand how our customers around the world experience our products differently and face different challenges.


What You Will Need


  • A potential candidate should be enthusiastic and a long-term strategic thinker, with the passion to deliver ultimate quality and refinement.
  • Knowledge and experience of Assisted and Automated Driving.
  • Hold a formal qualification such as degree within Systems Engineering, Electronics, Computer Science or other STEM relevant subject.
  • Comfortable communicator and the ability to present technical ideas and issues to all levels of the company.
  • The ability to collaborate and work well with others who bring a different perspective.


Additional Nice To Haves


  • Knowledge of Simulation SW such as (CarSim, Unreal, CarMaker, DriveSim)
  • Structured Problem Solving Techniques such as Six Sigma
  • Working Experience of Agile Methods
  • Knowledge of Model Based Systems Engineering
  • Knowledge of regulations and safety standards such as Euro NCAP, FMVSS
  • Knowledge of good requirements writing and management






Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes Jaguar Land Rover the perfect place to continue your journey.


Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.


Jaguar Land Rover is committed to equal opportunity for all.



At Jaguar Land Rover, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential.

Find out more about working here in our JLR Life Blog:

We look after our employees by offering a host of benefits and investing in their talent through award-winning training.


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