QUALITY

Quality means putting the customer at the heart of everything we do. Meeting their expectations is the entry point; exceeding them to inspire loyalty to our brand and enhance every aspect of their experience is our objective.

Creating globally renowned vehicles in a class of their own means applying a quality mindset at every stage of a product’s lifecycle. Design. Engineering. Manufacturing. Customer Service. Everything is stage-managed. Nothing is left to chance. This degree of diligence relies on our ability to use key metrics and advanced problem-solving techniques to fine tune our processes, products and customer service quality levels. This means reinventing perfection every time we go to market.

It also means we have a wide range of areas you can specialise in: Quality Engineering; Quality Assurance; Quality Operations; Quality Powertrain; Quality Strategy; and Product Compliance. Together you’ll maintain our priceless reputation in the marketplace by developing invaluable relationships with our suppliers and creating inspired processes that deliver time and time again.

OUR ROLES


To represent the Voice of the Customer (VoC) for Quality within Design and Engineering, and work collaboratively across the business to ensure we execute with integrity and deliver cars that provide great whole of life ownership. Your role here could be representing the Voice of the Customer in our programme teams, defining customer requirements in our engineering centres of competence or supporting transformation of our processes to ensure customer delight.

Delivering customer satisfaction from our vehicle manufacturing plants through robust governance, in process Quality improvements and by acting as the voice of the customer within Manufacturing. Your role here might include working with our manufacturing plants, engineering teams and suppliers to solve complex problems, ensuring world class product Quality through audit or supporting our international operations and launches.

Our purpose is to maintain, sustain and improve Quality performance of Powertrain Operations. Whether in plant or in our engineering teams, you will represent the voice of the customer over both the engineering and operational aspects of Powertrain design and manufacture.

Our purpose is to take the lead in strategy development and implementation of effective benchmarked Quality systems and processes through excellence in Quality training, audits, business planning, communication and engagement activities. A multitude of diverse roles covering Quality culture, strategy, communications on one side, and QMS, processes, audit and Quality training on the other. If you can add value to Quality through influencing the business, this is the place for you.

Our Vision is to be the “Customer’s Champion,” driving every area of the business to deliver premium level Quality. Your role might include ownership and analysis of Quality data; detection, definition and primary diagnosis of customer issues; or even working with our dealer networks in markets across the world to ensure our high standards and that our customers are first in everything we do.

Our purpose is to ensure that Jaguar Land Rover meets its legal obligations to sell safe and compliant products in all of the markets in which we operate. Operating in an area where accuracy and attention to detail are essential, our roles cover certification, regulation, homologation and conformity of production.

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Audit and Teardown Associate - Battery Technology
Audit and Teardown Associate - Battery Technology Birmingham, GB £38,767 11-Feb-2020
Birmingham, GB £38,767